Sun Noodle of Carlstadt, NJ is voluntarily recalling one lot of their retail Tonkotsu Ramen because it is mis-labeled. While it is labeled Tonkotsu, the actual flavor packet inside is Assari Shoyu, which contains an additional undeclared allergen of fish (sardines). Our concern is for those individuals who have an allergy or severe sensitivity to fish (sardines). They run the risk of a serious or life-threatening allergic reaction if they consume this product.
Only one lot of Tonkotsu Ramen was mislabeled, and was primarily sent to Asian food distributors in the New Jersey, Georgia, Illinois, Texas, and New York areas, and then on to retail stores. The product is packaged in a clear plastic clamshell, banded with a Sun Noodle label that reads “Tonkotsu Ramen.” The affected product contains 2 purple and white soup base packets, which correctly show the name “Assari Shoyu” flavor. The products affected by the recall are labeled with lot code 3117332.
No illnesses have been reported to date, and all affected product has already been removed from store shelves. We are sending out this release to alert any retail customers who may not have heard about it.
The decision to recall this product was initiated after it was discovered that the product had the wrong label applied to the product, and did not accurately represent what was packaged. Subsequent investigation indicated that the problem was caused by mis-labeling of the product at the New Jersey facility.
Note that only one particular lot of Tonkotsu Ramen was mislabeled. All other lots of Tonkotsu Ramen and all other products manufactured at other Sun Noodle locations are properly packed and labeled.
Consumers who have purchased any of the affected lot of Tonkotsu Ramen are urged to return the product to the original location of the purchase for a full refund. Consumers with questions may contact a toll free number at the company: 1-866-366-6353, Monday through Friday, 8:30 am – 5:30 pm Hawaii Standard Time.